PURCHASING INFORMATION

If you live in the United States, please allow up to 2 weeks for your order to arrive unless otherwise noted. In most cases we can ship your items by the next business day. Most orders will be shipped USPS Priority Mail.

GIFT CERTIFICATES

These are great for when you just don't know what to give that special someone!
(You choose your amount after you click the button)

CREDIT CARDS

If you would like to charge your purchase you must use our shopping cart. You do not have to sign up for a Paypal account to use our shopping cart. But if you would like, you can sign up for a PAYPAL account here(but it is not required). It is free and simple to sign up for. I find it very useful when buying items on the internet. I never have to give anyone else my credit card information. I feel it is very secure.
My paypal email address is:
emma@enchanted-designs.com

CASHIERS CHECKS AND MONEY ORDERS

If you choose to pay by Cashiers Check or Moneyorder email me with your order first, so I can hold your items until payment arrives.
send payment to:
Enchanted Designs
c/o Emma Marlow
901 E. 8th Ave.
Winfield, Ks. 67156

Please remember to add the shipping fee. We will not ship out your order until your payment has cleared, etc...

PERSONAL CHECKS

If you choose to pay by a Personal Check you must use my PAYPAL shopping cart. It will accept your echeck and notify me of your order. Otherwise, you can use the above method of payment and follow those instructions. I prefer that you not actually send me your personal check. We will not ship out your order until your echeck has cleared. Usually about 4 business days.

DOMESTIC SHIPPING

If you live in the United States, our cart charges a set shipping fee for each order. And an additional fee for the next 5 items purchased. With this in mind it is best to purchase more than 1 small item at a time. Please remember that we do purchase insurance for your package if it's value is over $10.00.

INTERNATIONAL SHIPPING

If you live outside the United States, you can still order from this website. But be aware that extra shipping fees may apply. Our cart calculates a set $24.00 for International Priority Mail shipping. And a small fee for additional items added to your cart. If your package is too heavy we may have to ship it first class international to cut down on your shipping costs. Sometimes our cart under calculates the amount needed to ship your package. If this is the case we will email you with your shipping options. You are responsible for all customs fees and duties.

EXCHANGES/ RETURNS

We offer a 30 day money back gaurauntee (minus shipping). If you are unhappy with your item we would be happy to exchange it for you (with-in 30 days). Please email us first with the reason for the return or exchange! If this is not possible please include a note with the package with instructions. I'm sorry but we can not accept exchanges or returns in damaged or unsellable condition. Please send all items well packaged and by insured mail. You would be responsible for all shipping costs incurred by the exchange or return unless your item has not left our store.

DAMAGED ITEMS

We insure all packages valued at $10.00 and up. We try our best to pack each order carefully but it is impossible to know how your package is handled after it leaves our hands. If you receive your order and something is damaged please let us know ASAP! I will send you your insurance receipt. You will need to take the damaged item(s), all packing materials, and the insurance receipt you get from me to your local post office. They will refund your money. If you want a replacement, you will need to reorder that item from me. If you still have questions email me at: emma@enchanted-designs.com.